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Re: Errors: 'Corrupted data. Resetting data reciever.' and 'Bad payload legth'.
Posted: Wed Jun 26, 2024 4:46 pm
by nathanaeloneill
Hi Kevan,
I changed the ipv4 settings on the USB Ethernet dongle so the default gateway 10.0.0.1 was removed.
I also used the configurator to change the IP address of the LWDAQ driver from 10.0.0.38 to 10.0.0.39, so that there is no possibility of another laptop contacting the driver over institutional internet.
Unfortunately, the error is still there, with 3 seconds regularly dropping.
Do you have any other trouble shooting suggestions?
Thanks
Nat
Re: Errors: 'Corrupted data. Resetting data reciever.' and 'Bad payload legth'.
Posted: Wed Jun 26, 2024 5:32 pm
by Kevan Hashemi
Dear Nat,
> I changed the ipv4 settings on the USB Ethernet dongle so the default gateway 10.0.0.1 was removed.
Thank you.
> I also used the configurator to change the IP address of the LWDAQ driver from 10.0.0.38 to 10.0.0.39, so that there is no possibility of another laptop contacting the driver over institutional internet.
You still have two drivers with IP address 10.0.0.37.
> Unfortunately, the error is still there, with 3 seconds regularly dropping.
Which IP address is still giving you problems?
How many of the Neurorecorders are giving you problems?
> Do you have any other trouble shooting suggestions?
If IP address 38 is still giving you problems, change it to 10.0.0.40. Some other device on your local network may be trying to contact IP address 10.0.0.38 for some reason.
What are the IP addresses of the laptops? It could be that one of them has IP address 10.0.0.38 as well.
Best Wishes, Kevan
Re: Errors: 'Corrupted data. Resetting data reciever.' and 'Bad payload legth'.
Posted: Thu Jun 27, 2024 6:46 pm
by nathanaeloneill
Thanks Kevan.
The one I'm having problems with is the 10.0.0.38 (which I changed to 10.0.0.39). I will try 10.0.0.40. and change one of the others from 10.0.0.37 to stop any duplication .
I will check ip addresses of computer tomorrow, but this is set by IT and is static, it should not be anything like 10.0.0.38. it's something:192.xxx.xxx.xxx.
I will also try running it on wifi for a short time to see if that stops the errors. This will at least tell us if it's something on the local wired network.
Thanks again
Nat
Re: Errors: 'Corrupted data. Resetting data reciever.' and 'Bad payload legth'.
Posted: Thu Jun 27, 2024 6:55 pm
by Kevan Hashemi
Dear Nat,
> I will check ip addresses of computer tomorrow, but this is set by IT and is static, it should not be anything
> like 10.0.0.38. it's something:192.xxx.xxx.xxx.
I'm talking about the IP address of the laptops as assigned for the 10.0.0.x interface, not the IP addresses assigned by IT.
Best Wishes, Kevan